Terms of Service

Last updated: August 1, 2026

1. Service Description

Kontenu is a web application that allows users to:

  • Synchronize their multimedia consumption history from third-party platforms
  • Obtain summaries and enrichments generated by artificial intelligence
  • View and organize their content in a unified timeline
  • Search and filter the content they have consumed
  • Receive marketing communications and newsletters (with consent)

*The list of available platforms and services may change and can be viewed in the application.*

Use of the service includes the technical systems required for its operation, security and continuous improvement, including usage measurement, logging and diagnostics. Their terms are set out in the Privacy Policy.

2. Access Conditions

Access to the service requires the creation of a user account. Use is restricted to persons aged 15 or older. Minors aged 15 to 18 must obtain permission from their parents.

The user agrees to provide accurate information and not to impersonate a third party.

3. Plans and Pricing

Kontenu is a paid service that may offer free trial periods or limited-access plans. The features, quotas and conditions associated with each plan are detailed on the Pricing page.

Plans, prices and quotas may be changed at any time. Users with a current subscription will be informed of any price change before it applies to their next billing period. Users who refuse these changes may cancel their subscription without charge before the new price takes effect.

4. User Obligations

The user agrees to:

  • Use the service for its intended purpose
  • Not attempt to circumvent technical limitations
  • Not automate access to the service (scraping, bots)
  • Not resell or redistribute data from the service
  • Not copy, modify or create a derivative work from the service
  • Not reverse engineer the design or assembly of the service (reverse engineering)
  • Not access the service in order to build a similar competing product
  • Comply with the terms of use of third-party platforms connected to the service

5. Intellectual Property

User content: You retain all rights to your notes and annotations.

Third-party content: Content synchronized from third-party platforms remains the property of its rights holders. Kontenu acts as a technical aggregator.

Kontenu service: The application, its design, code and features are the exclusive property of Kontenu.

6. Liability and Warranties

The service is provided "as is", without any warranty. Kontenu does not guarantee:

  • The continuous and uninterrupted availability of the service
  • The accuracy of AI-generated enrichments
  • The durability of data (backups recommended)
  • Continued access to third-party platforms, whose availability depends on their own terms

Liability cap: In all cases, Kontenu's liability may not exceed the amount actually paid by the user during the 12 months preceding the event giving rise to the claim.

Liability
The user acknowledges that they use the service at their own risk.

7. Changes to the Service

Kontenu is a service under active development. We reserve the right to modify, add or remove features, connected platforms, technical providers or quotas at any time, without this constituting a breach of contract. These changes may result in particular from decisions by third-party platforms over which Kontenu has no control.

If an essential feature included in a paid plan is removed, affected users will be informed within a reasonable period and may, where applicable, cancel their subscription without charge for the remaining period.

8. Force Majeure

Kontenu cannot be held liable for any failure or delay in performing its obligations resulting from a force majeure event, including outages or unavailability of third-party services (hosting, partner platforms, AI providers), natural disasters, government actions or any cause beyond Kontenu's reasonable control.

9. Termination

By the user: You may delete your account at any time. Your data will be deleted within 30 days (unless there is a legal obligation to retain it).

By Kontenu: We reserve the right to suspend or terminate an account in the event of a serious breach of these Terms of Service, with reasonable notice except in an emergency or where the breach makes it impossible to continue providing the service.

Data required for the service: The service relies on the processing of certain data. Exercising your rights to object to or erase this data may make it technically impossible to continue providing the service.

Treatment of amounts paid: If the user terminates during a current period, amounts paid for that period will not be refunded. If Kontenu terminates without fault by the user, a pro rata refund for the remaining period will be issued.

10. Changes to the Terms of Service

These terms may be changed at any time. If a material change is made, you will be informed by email or notification. If you continue to use the service 30 days after this notification, you accept the new terms. Otherwise, you may terminate your account without charge during that period.

11. Governing Law and Jurisdiction

These Terms of Service are governed by French law. In the event of a dispute, and after an attempt at amicable resolution, the courts of Paris shall have sole jurisdiction.

12. Contact

For any questions about these terms, contact us at: contact+staging@kontenu.app